Check our Privacy Policy
Privacy Policy
Thank you for viewing this privacy policy. The policy is for your information and does not have contractual effect. Your privacy is important to us. The purpose of this Privacy Policy is to inform you of how Vallen Singapore Pte. Ltd. manages personal data in accordance with the Personal Data Protection Act 2012 (“the Act”). Please take a moment to read this Privacy Policy so that you know and understand the purposes for which we collect, use and disclose your Personal Data.
By interacting with us, submitting information to us or signing up for any promotions or services offered by us, you agree and consent to Vallen Singapore Pte. Ltd, its related corporations and affiliates, (collectively referred to herein as “Vallen”, “us”, “we” or “our”), as well as our respective representatives collecting, using, disclosing and sharing amongst themselves your Personal Data, and disclosing such Personal Data to Vallen’s authorised service providers and relevant third parties in the manner set forth in this Privacy Policy.
PERSONAL DATA PROTECTION POLICY
Purpose
This Personal Data Protection Policy (“Policy”) sets out the ways in which the Vallen Singapore Pte. Ltd. (“Vallen”) collects, uses, discloses and retains personal information in order to carry out our activities and operations; and the measures we take to protect your personal information. The Policy is designed to meet the requirements of Singapore’s personal data protection laws.
Application of Policy
By interacting with us, you agree to the terms of this Policy as updated from time to time. This Policy applies to all Vallen employees, non-employees, customers and content providers. From time to time, Vallen will update this Policy to ensure that this Policy is consistent with any changes in legal requirements. You are encouraged to periodically review this Policy to be informed of how Vallen is protecting your information.
Types of Personal Information collected
In this Privacy Policy, “Personal Data” refers to any data or information about you from which you can be identified either (a) from that data; or (b) from that data and other information to which we have or are likely to have access. Examples of such Personal Data which you may provide to us include (depending on the nature of your interaction with us:
- your name, telephone number(s), mailing address, email address and any other information relating to you which you have provided us in any forms you may have submitted to us, or in other forms of interaction with you;
- information about your use of Vallen’s website and services, including cookies, IP address, subscription account details and membership details, but only to the extent that Vallen may identify you from such information;
- your employment history, education background, and income levels;
- information about your usage of and interaction with our website and/or services including computer and connection information, device capability, bandwidth, statistics on page views, and traffic to and from our website.
How we collect your Personal Information
Generally, Vallen collects your Personal Data in the following ways:
- when you submit forms relating to any of our products or services;
- when you register for or use any of our services on websites owned or operated by us or when you register as a member of websites owned and/or operated by us, or use services on such websites;
- when you interact with our employees;
- when you establish any online accounts with us;
- when you request that we contact you;
- when you are contacted by, and respond to, our marketing representatives and agents;
- when you respond to our request for additional Personal Data;
- when you ask to be included in an email or other mailing list;
- when you respond to our promotions and other initiatives;
- when you submit a job application;
- when we receive references from business partners and third parties, for example, where you have been referred by them;
- when you submit your Personal Data to us for any other reason.
When you browse our website, you generally do so anonymously but please see the section below on cookies.
If you provide us with any Personal Data relating to a third party (e.g. information of spouse, children, parents, employees and/or authorised representatives), by submitting such information to us, you represent to us that you have obtained the consent of the third party to you providing us with their Personal Data for the respective purposes.
You should ensure that all Personal Data submitted to us is complete, accurate, true and correct. Failure on your part to do so may result in our inability to provide you with products and services you have requested.
Cookies
What is a cookie?
Cookies are small files which are placed on your computer when you access a website or app – amongst other things; they help the website user to navigate efficiently between pages and the website operator to track usage of the site.
You can find out more about cookies at www.allaboutcookies.org.
Why we use cookies
Our website uses cookies to distinguish you from other users of our website by storing, generally non-personally identifiable, information (e.g. session information such as the number of times you visit our website and the location from which you are accessing the website). Note that some limited information is personally identifiable for the purposes of:
- Managing and customizing your experience on the website/platform;
- Analysing trends and improving our site for our users; and
- Delivering content tailored to your interests and the manner in which you browse our websites and platforms.
Any other information is anonymized and/or aggregated to produce statistical reports that enable us to evaluate the use of our website; and to make improvements to and increase efficiency when you browse our website.
What do use cookies for?
We use cookies: (i) to track your activities on our website; and (ii) the purposes described in this Privacy Statement, but they will not generally allow us to obtain information of a personal nature such as your name and address. We will only be aware of such information if you provide the information to us or you have set the preferences in your browser to provide this information automatically.
We use the information collected to analyse trends and improve our site for our users.
Use of your Personal Information
Vallen collects and uses your personal information to operate Vallen’s website, deliver the goods and/or services you have requested, and to administer Vallen’s activities. Vallen also uses your personally identifiable information to inform you of products or services available from Vallen and the Sonepar group*1. Vallen may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
Vallen does not sell, rent or lease its member/customer lists to third parties. Vallen may share data with trusted partners in order to administer your membership, to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Vallen, and they are required to maintain the confidentiality of your information.
Vallen keeps track of the websites and pages our members and customers visit within Vallen, in order to determine what Vallen services are the most popular. If you are only browsing the website, Vallen does not capture data that allows it to identify you individually.
Where permitted under the Personal Data Protection Act, your Personal Data may be disclosed to Vallen’s Preferred Partners in connection with services offered by these Preferred Partners. Preferred Partners are organisations which share a business relationship with Vallen in areas such as marketing collaborations and co-branding.
However, please be assured that we do not disclose your Personal Data to our Preferred Partners for the purposes of the above unless your consent is expressly obtained.
Security of your Personal Information
Vallen secures your personal information from unauthorised access, use or disclosure. Vallen secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. Vallen will not share your personal information with third parties without your permission, except if required by law or a court order to do so.
Withdrawing consent
The collection and handling of certain personal information is necessary when you interact with us. You may, however, opt out of the collection and/or handling of your personal information for other purposes — including opting out of receiving marketing and promotional material from Vallen and the Sonepar group*1. You can do so at any time by choosing to unsubscribe from electronically-received publications, in writing to communications@vallen.asia or fax (65) 6216-1601. If you opt out as mentioned above, you will no longer receive any communications from Vallen and the Sonepar Group in relation to these marketing and promotional offers but you will continue to receive communications from Vallen relating to your job application and/or enquiries you have sent to us.
Please note that if your Personal Data has been provided to us by a third party, you should contact such party directly to make any queries, feedback, and access and correction requests to Vallen on your behalf.
Please note that if you withdraw your consent to any or all use of your Personal Data, depending on the nature of your request, Vallen may not be in a position to continue to provide its products or services to you or administer any contractual relationship in place, and this may also result in the termination of any agreements with Vallen and your being in breach of your contractual obligations or undertakings, and Vallen’s legal rights and remedies in such event are expressly reserved.
Access, accuracy and correction of your Personal Information
We rely on you to ensure that your profile and contact information is accurate. Please let us know of any changes to your personal information. You may update the accuracy or completeness of such information, and request that corrections be made to it. Please send all your enquiries, requests and notifications to communications@vallen.asia.
Link to and from other Third Party Websites
The Website contains hyperlinks to other websites, the data protection and privacy practices of which may differ from those of Vallen. Vallen is not responsible for the content and privacy practices of such websites and encourages you to consult the privacy notices of those sites.
Contact Information
If you have any questions or feedback relating to your Personal Data or our Data Protection Policy, please contact us at:
Email: dp@vallen.asia
Write in: Data Protection Officer
101 Eunos Avenue 3
#07-07
Singapore 409835
*1Sonepar group refers to Sonepar, its affiliates, subsidiaries and related corporations.